Remote Desktop Support Supervisor - Lead High-Impact IT Team

LoanCare; Virginia Beach (VA); Hybrid; USD 85,800 - 160,800; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid holidays, vacation, and sick leave

401(k) matching plan

Tuition reimbursement program

Job summary

A leading support services company in Virginia Beach is looking for a Desktop Support Supervisor to oversee a team of technicians and ensure high-quality service. Ideal candidates should have extensive technical knowledge, leadership experience, and excellent problem-solving abilities. The role involves supervising daily operations and maintaining desktop hardware and software. A compensation range of $85,800 – $160,800 annually, along with comprehensive benefits, is offered to the right candidate.

Qualifications

• 5+ years of experience in desktop support or a similar IT role.
• 2+ years in a supervisory or leadership position.
• Experience with desktop management tools and remote support software.

Responsibilities

• Supervise and lead a team of desktop support technicians.
• Oversee day-to-day operations of the desktop support team.
• Assist in the installation and maintenance of desktop hardware and software.

Skills

Technical knowledge of desktop operating systems

Problem-solving skills

Team leadership

Written and verbal communication

Multitasking abilities

Education

High School Diploma or equivalent

Bachelor’s degree in Information Technology or related field

Tools

Desktop management tools

Remote support software

Job description

A leading support services company in Virginia Beach is looking for a Desktop Support Supervisor to oversee a team of technicians and ensure high-quality service. Ideal candidates should have extensive technical knowledge, leadership experience, and excellent problem-solving abilities. The role involves supervising daily operations and maintaining desktop hardware and software. A compensation range of $85,800 – $160,800 annually, along with comprehensive benefits, is offered to the right candidate.