Remote Design Chat Specialist - Help Clients Create Spaces

Williams-Sonoma, Inc.; Las Vegas (NV); On-site; USD 21,593 - 30,754; Full time

Benefits offered by this job

40% discount on most merchandise

Paid training from the comfort of your home

Internal promotional opportunities

Fun contests and rewards

Job summary

Williams-Sonoma, Inc. is looking for a Virtual Design Chat Consultant in Las Vegas, NV. This role involves assisting customers through an online chat platform, where you will utilize your design expertise to help customers create their dream homes.

Ideal candidates will have design experience and exceptional multi-tasking abilities. Benefits include a 40% merchandise discount, paid training, and opportunities for internal promotions.

Qualifications

• 3+ months of Design experience required.
• Must be experienced with instant messaging.
• Computer literate with the ability to type a minimum of 35 wpm.

Responsibilities

• Troubleshoot and respond to live chat requests within 5 seconds.
• Handle 2 to 5 chats at once while maintaining fluid conversations.
• Assist with developing written customer responses.

Skills

Multi-tasking skills

Strong written communication skills

Attention to detail

Problem-solving skills

Customer service attitude

Education

High School Diploma or GED

Tools

Internet Research

Instant messaging applications

Job description

Williams-Sonoma, Inc. is looking for a Virtual Design Chat Consultant in Las Vegas, NV. This role involves assisting customers through an online chat platform, where you will utilize your design expertise to help customers create their dream homes.

Ideal candidates will have design experience and exceptional multi-tasking abilities. Benefits include a 40% merchandise discount, paid training, and opportunities for internal promotions.