Remote Deployment Architect - Email & SMS Messaging

Hightouch; Northern (KY); Hybrid; USD 140,000 - 180,000; Full time

Benefits offered by this job

Equity compensation

Job summary

Hightouch is seeking a Deployment Architect to lead end-to-end email and SMS deployments for enterprise customers. You’ll own discovery, architecture design, migration planning, and successful production launches across integrations and data flows.

You’ll collaborate with technical and business stakeholders, drive best practices, and build scalable templates and documentation to accelerate future deployments.

Remote-first role in North America with competitive salary and meaningful equity.

Qualifications

• 5–10 years in technical implementation or customer-facing technical roles.
• Experience migrating enterprise email/SMS platforms.
• Strong API, webhook, data integration, and authentication knowledge.
• Experience with 10DLC and carrier requirements.
• Led complex enterprise deployments across multiple teams.
• Bachelor’s degree or equivalent practical experience.

Responsibilities

• Own the end-to-end deployment and migration for enterprise Email/SMS customers, from discovery to production launch.
• Lead workshops translating customer requirements into scalable messaging architecture across integrations and data flows.
• Assess ESP/messaging infra and craft migration plans to mitigate risk and accelerate value.
• Drive implementation across stakeholders: configuration, testing, cutover, and launch readiness.
• Lead SMS provisioning, sender setup, consent flows, and carrier dependencies.
• Partner with Deliverability Specialists on authentication, IP strategy, and deliverability readiness.
• Advise customers on architectural decisions and manage blockers throughout deployment.
• Collaborate with Product/Engineering to resolve blockers and feed back product gaps.
• Create repeatable frameworks, docs, tooling, and best practices for scalable deployments.

Skills

APIs & webhooks

Data integrations

Enterprise architecture

SMS provisioning

10DLC

Technical project management

Stakeholder facilitation

Discovery workshops

Migration planning

Platform migration

Education

Bachelor’s degree or equivalent practical experience

Tools

Adobe Campaign

MoEngage

Marketo

Eloqua

Attentive

Salesforce Marketing Cloud

Braze

Iterable

Responsys

SendGrid

Twilio

Job description

Hightouch is seeking a Deployment Architect to lead end-to-end email and SMS deployments for enterprise customers. You’ll own discovery, architecture design, migration planning, and successful production launches across integrations and data flows.

You’ll collaborate with technical and business stakeholders, drive best practices, and build scalable templates and documentation to accelerate future deployments.

Remote-first role in North America with competitive salary and meaningful equity.