Remote Dementia Care Program Manager

unitedchurchhomes; United States; On-site; USD 90,000 - 130,000; Full time

Job summary

United Church Homes seeks a Dementia Care Manager to lead the GUIDE Program, partnering with leaders to oversee operations, quality, compliance, and service delivery for dementia care. The role serves as a subject matter expert, developing and implementing program processes and evaluating care effectiveness.

The Manager coaches GUIDE NaviGuides, sets standards for care coordination and documentation, monitors performance, and guides program expansion from 25 to 60–80 clients, ensuring Medicare

Responsibilities

• The Dementia Care Manager leads the GUIDE Program, collaborating with designated UCH leaders for operations, quality, compliance, and service oversight.
• Acts as a subject matter expert in dementia care and GUIDE program requirements, developing and implementing program processes.
• Evaluates service delivery, interprets program requirements, and resolves complex client and caregiver needs.
• Recommends improvements to program operations and ensures adherence to Medicare requirements.
• Provides leadership, coaching, and oversight to GUIDE NaviGuides and establishes standards for care coordination and documentation.
• Monitors program performance, develops scalable processes, and collaborates with internal and external partners to ensure program effectiveness.
• Oversees capacity planning and continuation of care services as the GUIDE caseload expands from ~25 to 60–80 clients.
• Develops and implements training and development plans for GUIDE NaviGuides and participates in hiring decisions.

Job description

United Church Homes seeks a Dementia Care Manager to lead the GUIDE Program, partnering with leaders to oversee operations, quality, compliance, and service delivery for dementia care. The role serves as a subject matter expert, developing and implementing program processes and evaluating care effectiveness.

The Manager coaches GUIDE NaviGuides, sets standards for care coordination and documentation, monitors performance, and guides program expansion from 25 to 60–80 clients, ensuring Medicare