Remote Dementia Care Navigator

Tembo Health; United States; Remote; USD 42,000 - 66,000; Full time

Job summary

Tembo Health is seeking a mission-driven care professional to support caregivers and seniors living with dementia within a virtual setup. You will coordinate education, safety planning, and access to local resources while collaborating with a multidisciplinary clinical team to optimize home care.

Ideal candidates bring a college degree in social work or psychology, fluency in English, and strong communication and empathy.

Qualifications

• College degree in social work or psychology.
• Comfortable with technology and performing this role virtually.
• Fluent in English with excellent communications skills.
• Able to work in multidisciplinary team environment.
• Experience building rapport and collaborative relationships with patients and families.
• Empathetic and professional in difficult patient interactions.

Responsibilities

• Acts as primary contact for caregivers, families, and seniors with dementia.
• Actively supports caregivers, families, and seniors with dementia to enhance quality of life and ensure safety in the home.
• Provides education and support around dementia, symptoms, caregiving, and what to expect utilizing our playbooks and resource center.
• Screens for unmet care needs including clinical or medication issues, behavioral issues, safety risks, and psychosocial well-being of both caregiver and patient.
• Reviews needs, identifies goals, and develops personalized care plans with support from the clinical team.
• Researches, identifies and finds connections to local community resources.
• Reconciles medications and assists with medication management strategies.
• Assist in coordination of medical care by assisting with referrals as well as gathering and compiling up to date medical records.
• Consults with and triages complex issues with our multidisciplinary team that includes licensed clinical team members (e.g., nurse, social worker, physician, pharmacist).
• Assist in developing and maintaining content for informational resources, ensuring accuracy and relevance.
• Provide documentation and support general administrative tasks, including managing records, handling correspondence, and adapting to new tasks as they arise.
• Demonstrate flexibility and willingness to tackle diverse tasks as needed in a dynamic startup environment, contributing to the team effort across various areas of operation.

Skills

English fluency

Strong communication

Tech-savvy

Education

Social work or psychology degree

Job description

Tembo Health is seeking a mission-driven care professional to support caregivers and seniors living with dementia within a virtual setup. You will coordinate education, safety planning, and access to local resources while collaborating with a multidisciplinary clinical team to optimize home care.

Ideal candidates bring a college degree in social work or psychology, fluency in English, and strong communication and empathy.