Remote Delivery Solutions Architect — Startups

Databricks Inc.; California, New York (MO, NY); Hybrid; USD 180,000 - 247,500; Full time

Job summary

Databricks is seeking a Delivery Solutions Architect to accelerate adoption of the Databricks Data Intelligence Platform for Startup and Emerging Enterprise customers. You will collaborate with sales and field engineering teams to drive onboarding, production readiness, and healthy usage of workloads across large, complex orgs.

You will lead technical strategy, engage with customers, and partner with Product and Engineering to shape innovations, while traveling up to 30% as needed to support

Qualifications

• 5+ years of experience accountable for technical project / program delivery in Data and AI.
• Programming experience in Python, SQL or Scala.
• Experience in a customer-facing pre-sales, technical architecture, customer success, or consulting role.
• Understanding of solution architecture for distributed data systems.
• Understanding of how to attribute business value and outcomes to specific project deliverable.
• Technical program or project management, including accountability for accounts, stakeholders, and resources.
• Experience resolving complex, high-stakes escalations with senior customer executives.
• Experience conducting open-ended discovery workshops, creating strategic roadmaps, conducting business analysis, and managing delivery of complex programs/projects.
• Track record of overachievement against quota, goals, or similar objective targets.
• Can travel up to 30% when needed.

Responsibilities

• Engage with Solutions Architects to understand the full use case demand plan for prioritized customers
• Lead the post-technical-win account strategy and execution plan for the majority of Databricks use cases within our most strategic accounts
• Be the accountable technical leader for specific use cases and customers across multiple selling teams and internal stakeholders, creating certainty from uncertainty and driving onboarding, enablement, go‑live, and healthy consumption of the workloads the customer has chosen to run on Databricks
• Be the first contact for any technical issues or questions related to production/go‑live status of agreed‑upon use cases within an account, often spanning multiple use cases within the largest and most complex organizations
• Leverage Shared Services, User Education, Onboarding/Technical Services, and Support resources, and escalating to subject matter experts when work falls beyond your scope or expertise
• Create, own, and execute a point of view on how key use cases can be accelerated into production, coordinating with Professional Services (PS) resources on the delivery of PS Engagement proposals
• Partner with Databricks Product and Engineering teams on new product innovations, private previews, and upgrades
• Develop an execution plan spanning all customer‑facing technical roles and teams across the following work streams: Main use cases moving from ‘win’ to production; Product adoption; Organic needs for current investment; Executive and operational governance
• Provide internal and external updates to your Technical GM — KPI reporting on usage and customer health, covering investment status, key risks, product adoption, and use case progression

Skills

Python

SQL

Scala

Pre-sales

Solution architecture

Data & AI

Project management

Education

Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent

Job description

Databricks is seeking a Delivery Solutions Architect to accelerate adoption of the Databricks Data Intelligence Platform for Startup and Emerging Enterprise customers. You will collaborate with sales and field engineering teams to drive onboarding, production readiness, and healthy usage of workloads across large, complex orgs.

You will lead technical strategy, engage with customers, and partner with Product and Engineering to shape innovations, while traveling up to 30% as needed to support