Remote Delivery Lead - Retail Platform Solutions

PAR Technology; Lorida (FL); Remote; USD 90,000 - 135,000; Full time

Job summary

PAR Retail, a PAR Technology product, partners with retailers to build customer loyalty strategies that drive business outcomes.

The Delivery Manager will lead delivery and deployment of Par Retail’s Platform for both new and existing Par Retail Customers. You will work collaboratively across Engineering, Product, Customer Success, and 3rd parties to ensure high-quality on-time delivery of programs in support of driving business outcomes for Par Retail’s Customers.

Qualifications

• Bachelor’s degree required.
• 3+ years Agile delivery experience.
• 3+ years technology/software project delivery.
• Certification(s) a plus: CSM, CSP, SAFe, or PMP.
• 2+ years of experience using Jira and Confluence
• Experience in the retail and/or payments industry is a plus.
• Excellent communication, presentation, interpersonal and listening skills; able to present technical subject matter across a variety of stakeholder levels
• Excellent problem-solving and analytical skills
• Self-driven with the ability to work in a self-guided manner
• Great organization skills with the ability to manage competing priorities

Responsibilities

• Facilitate workshops and meetings, driving productive conversations across cross-functional teams to move decisions forward
• Own end-to-end delivery for your projects — accountable for scope, timeline, budget, and quality across the full project lifecycle
• Build strong relationships with project teams, PAR Retail customers, and business stakeholders, serving as a trusted point of contact throughout delivery
• Manage change, bridge communication gaps, resolve conflicts, and drive teams toward alignment and shared commitments
• Identify risks and cross-team dependencies early, and drive mitigation before they impact delivery
• Keep stakeholders informed through clear, regular status reporting, and elevate issues with proposed paths forward when needed
• Lead multiple concurrent projects, balancing competing priorities and deadlines without losing sight of the details
• Navigate ambiguity and bring clarity in a fast-paced environment where change is constant
• Drive toward measurable delivery outcomes — predictability, on-time delivery, and customer satisfaction
• Perform other duties as required

Skills

Agile delivery

Scrum/Kanban/SAFe

Cross-functional collaboration

Stakeholder communication

Problem solving

Self-motivated

Organization

Project governance

Education

Bachelor’s degree

Tools

Jira

Confluence

Job description

PAR Retail, a PAR Technology product, partners with retailers to build customer loyalty strategies that drive business outcomes.

The Delivery Manager will lead delivery and deployment of Par Retail’s Platform for both new and existing Par Retail Customers. You will work collaboratively across Engineering, Product, Customer Success, and 3rd parties to ensure high-quality on-time delivery of programs in support of driving business outcomes for Par Retail’s Customers.