Platform Delivery Manager — Remote, Retail Tech

PAR Technology; United States; Remote; USD 110,000 - 160,000; Full time

Job summary

PAR Technology Corporation, a leader in restaurant technology, seeks a Delivery Manager for PAR Retail to lead delivery and deployment of the Platform for new and existing customers.

You will collaborate with Engineering, Product, Customer Success and 3rd parties to ensure on-time, on-budget, high-quality delivery; remote work across multiple states, strong emphasis on Agile delivery, Jira/Confluence, and stakeholder communication.

Qualifications

• Bachelor's degree required.
• At least 3 years of Agile Delivery experience utilizing Scrum, Kanban or SAFe methodologies.
• At least 3 years of Technology/Software Project Delivery experience.
• Certification(s) a plus: CSM, CSP, SAFe, or PMP.
• 2+ years of experience using Jira and Confluence.
• Results oriented collaborative team player with a keen ability to demystify and streamline processes.
• Experience in the retail and/or payments industry is a plus.
• Excellent communication, presentation, interpersonal and listening skills; able to present technical subject matter across a variety of stakeholder levels.
• Excellent problem-solving and analytical skills.
• Self-driven with the ability to work in a self-guided manner.
• Great organization skills with the ability to manage competing priorities.

Responsibilities

• Facilitate workshops and meetings, driving productive conversations across cross-functional teams to move decisions forward.
• Own end-to-end delivery for your projects --- accountable for scope, timeline, budget, and quality across the full project lifecycle.
• Build strong relationships with project teams, PAR Retail customers, and business stakeholders, serving as a trusted point of contact throughout delivery.
• Manage change, bridge communication gaps, resolve conflicts, and drive teams toward alignment and shared commitments.
• Identify risks and cross-team dependencies early, and drive mitigation before they impact delivery.
• Keep stakeholders informed through clear, regular status reporting, and elevate issues with proposed paths forward when needed.
• Lead multiple concurrent projects, balancing competing priorities and deadlines without losing sight of the details.
• Navigate ambiguity and bring clarity in a fast-paced environment where change is constant.
• Drive toward measurable delivery outcomes --- predictability, on-time delivery, and customer satisfaction.
• Perform other duties as required.

Skills

Agile delivery experience

Jira & Confluence

Stakeholder communication

Cross-functional collaboration

Retail/payments industry experience

Education

Bachelor's degree

Tools

Jira

Confluence

Job description

PAR Technology Corporation, a leader in restaurant technology, seeks a Delivery Manager for PAR Retail to lead delivery and deployment of the Platform for new and existing customers.

You will collaborate with Engineering, Product, Customer Success and 3rd parties to ensure on-time, on-budget, high-quality delivery; remote work across multiple states, strong emphasis on Agile delivery, Jira/Confluence, and stakeholder communication.