Remote Debit Card Customer Service Representative

Scale With TARS LLC; United States; Remote; USD 21,000 - 30,000; Full time

Benefits offered by this job

Work from home

Flexible scheduling after cert.

Paid certification

Performance incentive opportunities

Direct deposit twice per month

1099 Independent Contractor

Job summary

Scale With TARS LLC is seeking remote customer service contractors to support a major financial services program. You will handle inbound inquiries about prepaid debit and credit card accounts, including activations, balances, transactions, disputes, and card security needs.

Applicants must reside in approved U.S. states and pass background checks; the role requires ensuring data privacy and compliance with regulatory standards.

Qualifications

• Experience in inbound customer service for financial products is preferred.
• Ability to handle sensitive financial information with discretion.
• Strong written and verbal communication with a professional demeanor.

Responsibilities

• Provide inbound support for prepaid debit and credit card accounts.
• Assist with activations, balances, transactions, disputes, and card issues.
• Address lost or stolen cards and general account questions.
• Follow regulations and protect customer data while assisting clients.

Skills

Customer support

Data privacy

Communication skills

Job description

This is a remote position. 1099 Independent Contractor | Work From Home We are seeking independent contractors to provide remote customer service for a major financial services program.

This opportunity is ideal for someone who is comfortable assisting customers with debit card accounts, transactions, and other account-related concerns while handling sensitive financial information professionally.

What You'll Do

Provide inbound customer support for prepaid debit and credit card accounts , including:

• Card activation, balances, transactions, and disputes
• Lost or stolen cards and general account questions
• Payroll cards, fund transfers, and payment-related concerns
• Securely handling customer information while following required financial regulations and data protection procedures

Higher Work Commitment: After training, this opportunity requires more than 50 hours of work during each period: the 1st–15th and the 16th–last day of the month. This commitment continues throughout the contract.

Qualified candidates will receive complete opportunity details, including compensation, certification schedule, client information, complete system requirements, and next steps after applying.

U.S. Applicants Only

We are currently able to work with contractors residing in approved U.S. states.

Requirements Minimum Requirements

• Windows desktop or laptop computer
• 16 GB RAM minimum
• Reliable hardwired high-speed internet connection (Wi‑Fi only is not permitted)
• USB headset with microphone
• Quiet, professional workspace
• Ability to pass a background check & fingerprint screening
• Successful completion of a computer compatibility check and online assessment

Benefits What We Offer

• Work from home
• Flexible scheduling after certification
• Paid certification
• Performance incentive opportunities
• Get paid twice per month via direct deposit
• 1099 Independent Contractor position