Remote Data Operations Lead — Healthcare Data & Automation

Jobgether; Oregon; Ibrido; USD 120.000 - 135.000; Tempo pieno

Vantaggi offerti da questo lavoro

Fully remote work within the United St

On-call rotation

Occasional travel

Descrizione del lavoro

Jobgether is seeking a Data Operations Lead for a partner company, fully remote within the United States. You will own enrollment data operations, coordinate onshore/offshore teams, and improve workflows with automation during US business hours.

Strong technical skills in SQL, Control‑M, and batch scheduling are required. You will act as the primary onshore contact, manage escalations, and ensure compliance with SOPs while supporting customers across time zones.

Competenze

• Bachelor's degree or equivalent with strong production/operational experience.
• 7+ years in production or operational processes with ownership.
• Experience with offshore/global teams is preferred.
• ITIL certification or progress toward it is desirable.
• Advanced SQL Server and T‑SQL skills for troubleshooting.
• Expertise with job scheduling tools, especially Control‑M.
• Experience with SQL Server, Oracle and Control‑M across multiple tech stacks.
• Strong analytical, planning and problem‑solving abilities.
• Excellent written and verbal communication across time zones.
• Ability to lead through influence without direct authority.

Mansioni

• Oversee enrollment data operations with onshore/offshore coordination.
• Lead troubleshooting, root‑cause analysis, and corrective actions.
• Develop and improve SOPs and runbooks for offshore teams.
• Monitor batch design, scheduling, dependencies and alerts.
• Review critical processes and coordinate remediation of issues.
• Communicate operational results and incidents to stakeholders.
• Support on‑call rotations and after‑hours activities.
• Drive automation and process improvement initiatives.

Conoscenze

SQL Server

Transact-SQL

Control-M

Job scheduling

Offshore coordination

Root cause analysis

SOPs development

SLA management

Analytical thinking

Effective communication

Formazione

Bachelor's degree in Business Administration, Economics, Healthcare, Information Systems, Statistics

Strumenti

Microsoft SQL Server

Oracle

Descrizione del lavoro

Jobgether is seeking a Data Operations Lead for a partner company, fully remote within the United States. You will own enrollment data operations, coordinate onshore/offshore teams, and improve workflows with automation during US business hours.

Strong technical skills in SQL, Control‑M, and batch scheduling are required. You will act as the primary onshore contact, manage escalations, and ensure compliance with SOPs while supporting customers across time zones.