Remote Data Analyst: KPI & SLA Reporting

DecisionPoint Corporation; United States; On-site; USD 110,000 - 140,000; Full time

Job summary

DecisionPoint Corporation seeks a Data Analyst (Reporting) to develop KPI frameworks, analyze operational and performance data, and produce recurring reports for a large federal and DoD-aligned mission environment. The Data Analyst supports the PMO, dashboard teams, engineering teams, and operations staff by transforming raw operational data into clear, actionable insights.

This position is fully remote and focuses on KPI development, trend analysis, and executive reporting for ongoing program

Qualifications

• Minimum 5 years of experience in reporting and data analytics.
• Experience developing KPIs and tracking SLA performance.
• Experience producing weekly/monthly reports for federal or large enterprise environments.
• Experience analyzing alert logs, incidents, or operational datasets.

Responsibilities

• Develop KPI calculations and performance measurement frameworks.
• Track SLA performance and identify deviations, risks, or improvement opportunities.
• Analyze monitoring alerts, incidents, performance logs, and operational data for trends.
• Prepare weekly, monthly, and quarterly analytic reports and executive summaries.
• Support dashboard teams in defining metrics, data sources, and visualization requirements.
• Conduct data validation, reconciliation, and quality checks across multiple data sources.
• Perform ad hoc analyses to support operations, engineering, and leadership decision-making.
• Maintain reporting templates, standards, and metadata definitions.
• Identify anomalies, performance bottlenecks, and recurring issues.
• Document analytic processes and ensure alignment with program reporting requirements.

Skills

KPI design

Data analysis

SQL

Excel

Data visualization

Education

Bachelor's degree in Data Analytics or related field

Tools

Power BI

Tableau

Grafana

SQL

Job description

DecisionPoint Corporation seeks a Data Analyst (Reporting) to develop KPI frameworks, analyze operational and performance data, and produce recurring reports for a large federal and DoD-aligned mission environment. The Data Analyst supports the PMO, dashboard teams, engineering teams, and operations staff by transforming raw operational data into clear, actionable insights.

This position is fully remote and focuses on KPI development, trend analysis, and executive reporting for ongoing program