Remote CX & Operations Consultant (4-Week)

Sirva; United States; Remote; USD 29,000 - 36,000; Full time

Benefits offered by this job

Workplace flexibility

Comprehensive benefits packages and a

Job summary

Sirva is seeking a Customer Experience & Operations Consultant for a remote, temporary role in the United States. You will coordinate with customers through their mobility journey, act as a trusted advisor, and support cross-functional teams to ensure timely, accurate service across multiple relocation programs.

The role emphasizes proactive customer outreach, use of omnichannel tools, and collaboration with supplier partners to deliver a seamless experience.

Qualifications

• High school diploma or equivalent.
• 1 year in a customer experience, business operations role preferred.
• Fluent in English, other languages desired.

Responsibilities

• Direct Customer Interaction and proactive guidance to customers.
• Support clients with relocation services across multiple mobility programs.
• Attend training and team meetings to support career growth and organizational goals.

Skills

Customer service

English fluency

Communication

Empathy

Education

High school diploma

Job description

Sirva is seeking a Customer Experience & Operations Consultant for a remote, temporary role in the United States. You will coordinate with customers through their mobility journey, act as a trusted advisor, and support cross-functional teams to ensure timely, accurate service across multiple relocation programs.

The role emphasizes proactive customer outreach, use of omnichannel tools, and collaboration with supplier partners to deliver a seamless experience.