Remote Customer Support Specialist (German/English)

Monograph; Germany (OH); On-site; USD 20,511 - 29,213; Full time

Benefits offered by this job

100% remote work

State of the art hardware

30 days of vacation per year

Job summary

A tech company improving transportation solutions seeks a dedicated Customer Support Specialist to work from home in Germany. You will ensure smooth operations by providing high-quality telephone and email support to both drivers and passengers. The ideal candidate is fluent in German and English, enjoys helping others, and is comfortable using modern technology. This role offers a €15.40 hourly rate for a 40-hour week with additional shift bonuses, plus generous vacation time.

Qualifications

• Fluent in German and English with high proficiency.
• Excellent communication skills for customer support.
• Adaptable and stress-resistant in challenging situations.

Responsibilities

• Provide telephone and email support.
• Ensure smooth daily operations for services.
• Help drivers and passengers with concerns.

Skills

Fluent German (C2 or native)

Fluent English (C1 or C2)

Good communicator

Calm under stress

Technology-savvy

Job description

A tech company improving transportation solutions seeks a dedicated Customer Support Specialist to work from home in Germany. You will ensure smooth operations by providing high-quality telephone and email support to both drivers and passengers. The ideal candidate is fluent in German and English, enjoys helping others, and is comfortable using modern technology. This role offers a €15.40 hourly rate for a 40-hour week with additional shift bonuses, plus generous vacation time.