Remote Customer Support Specialist - Flexible Hours

SYDIERA; Atlanta (GA); Hybrid; USD 17,000 - 25,000; Full time

Job summary

Rooted Talent Solutions is expanding its network of remote customer service professionals. Join a flexible work-from-home opportunity where you provide professional support for established brands and customers.

As an independent contractor, you’ll handle inbound calls, process requests, document interactions, and strive to meet quality standards. Onboarding and training are required to start, with job duties varying by program.

Qualifications

• Professional and dependable attitude required.
• Comfortable speaking with customers in a support role.
• Strong communication skills and PC proficiency.
• Ability to work independently and manage tasks.
• Detail-oriented with good organizational habits.
• Willingness to follow client procedures and onboarding.

Responsibilities

• Answering inbound customer calls and assisting with questions and service requests.
• Processing orders, reservations, or account inquiries.
• Providing professional customer support and resolving concerns.
• Navigating multiple computer applications and documenting interactions.
• Meeting program-specific quality and performance standards.
• Onboarding and training completion as required.

Skills

Professional and dependable

Comfortable speaking with customers

Strong communicators

Comfortable using a computer

Able to work independently

Organized and detail-oriented

Able to follow instructions and client

Committed to onboarding and training

Job description

Rooted Talent Solutions is expanding its network of remote customer service professionals. Join a flexible work-from-home opportunity where you provide professional support for established brands and customers.

As an independent contractor, you’ll handle inbound calls, process requests, document interactions, and strive to meet quality standards. Onboarding and training are required to start, with job duties varying by program.