Remote Customer Support Specialist — Flexible Hours

Superior Virtual Solutions, LLC; Chattanooga (TN); Hybrid; USD 16,531 - 20,664; Full time

Benefits offered by this job

Remote work

Flexible schedule

Growth potential

Job summary

Superior Virtual Solutions, LLC is seeking a Remote Customer Support Specialist to handle inquiries from multiple client partners while working from a home-based setup. The role emphasizes delivering excellent service and meeting performance targets.

You will manage calls, address questions, and follow up to ensure satisfaction, with growth potential based on performance. A quiet workspace and reliable internet are essential, and the position supports a fully remote, flexible schedule.

Qualifications

• High school diploma or equivalent is required.
• A quiet, distraction-free workspace and reliable internet are required.
• Basic computer skills (Microsoft Office) are required.
• Ability to create your own schedule (evenings/weekends included) is required.

Responsibilities

• Answer inbound and outbound calls professionally.
• Assist with customer questions and concerns.
• Follow up with customers to ensure satisfaction.
• Hit performance goals and unlock advancement opportunities.

Skills

Great communication

Customer service

Time management

Education

High school diploma or equivalent

Tools

Microsoft Office

Windows 11

Job description

Superior Virtual Solutions, LLC is seeking a Remote Customer Support Specialist to handle inquiries from multiple client partners while working from a home-based setup. The role emphasizes delivering excellent service and meeting performance targets.

You will manage calls, address questions, and follow up to ensure satisfaction, with growth potential based on performance. A quiet workspace and reliable internet are essential, and the position supports a fully remote, flexible schedule.