Remote Customer Support Specialist – ESOP + Benefits

Anserfone; United States; Remote; USD 18,000 - 26,000; Full time

Benefits offered by this job

ESOP

Medical Insurance

Dental Insurance

Vision Insurance

401k with company match

Paid Time Off

Legal assistance

Job summary

Anserfone is hiring for a virtual support specialist. You will greet callers, verify details, and relay messages with accuracy while working a 40-hour week on 10-hour shifts. One weekend day and holidays are required, with training provided to ensure success from day one.

The role emphasizes clear English communication, reliable attendance, and comfortable use of Windows-based systems in a supportive team environment.

Qualifications

• Welcoming, upbeat phone presence and clear communication.
• Ability to gather and relay message details accurately.
• Proficient typing with attention to accuracy and speed.

Responsibilities

• Warmly greet callers and manage a high volume of incoming calls with professionalism and empathy.
• Gather, verify, and relay accurate message details for clients.
• Enter information into the computer system with high attention to detail.

Skills

Phone etiquette

English communication

Typing 35 WPM+

Windows navigation

Reliability

Weekend flexibility

Tools

Windows OS

Job description

Anserfone is hiring for a virtual support specialist. You will greet callers, verify details, and relay messages with accuracy while working a 40-hour week on 10-hour shifts. One weekend day and holidays are required, with training provided to ensure success from day one.

The role emphasizes clear English communication, reliable attendance, and comfortable use of Windows-based systems in a supportive team environment.