Remote Customer Support Specialist

Vaco by Highspring; Nashville (TN); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

Equipment provided

Quarterly performance bonus

Fully remote position

Long-term contract

Job summary

Vaco by Highspring is seeking a Customer Service Specialist to join a remote, high-volume call center team. The role involves handling inbound calls, making outbound calls when needed, updating customer information, and guiding customers through multiple systems.

The position is 100% remote with equipment provided, a Monday–Friday schedule from 8am–5pm, and a contract through February 2026 with a quarterly bonus opportunity.

Qualifications

• 2+ years of customer service experience.
• 2+ years of inbound call center experience.
• Remote work experience preferred.
• Strong typing and multitasking skills.
• Experience using Outlook, Teams, and web-based systems.
• Reliable internet connection.

Responsibilities

• Handle inbound calls and make outbound calls when needed.
• Update customer information across systems.
• Assist customers through multiple systems and processes.

Tools

Outlook

Teams

Web-based systems

Job description

Vaco by Highspring is seeking a Customer Service Specialist to join a remote, high-volume call center team. The role involves handling inbound calls, making outbound calls when needed, updating customer information, and guiding customers through multiple systems.

The position is 100% remote with equipment provided, a Monday–Friday schedule from 8am–5pm, and a contract through February 2026 with a quarterly bonus opportunity.