Remote Customer Support & Scheduling Coordinator

OpenKrill; United States; Remote; USD 42,000 - 54,000; Full time

Job summary

OpenKrill is seeking a dependable Customer Support Coordinator for a remote role. The position focuses on communication, organization, and delivering a positive client experience. It suits detail-oriented individuals who can work independently and use digital tools.

Responsibilities include responding to inquiries, coordinating scheduling, maintaining client records, and collaborating with internal teams to ensure a smooth client experience. Remote work requires reliable internet access.

Qualifications

• Strong written and verbal communication skills.
• Excellent organizational skills and attention to detail.
• Comfortable using online systems and customer support tools.
• Ability to manage multiple tasks in a remote environment.
• Customer service or administrative experience preferred.
• Reliable internet access and ability to work remotely.

Responsibilities

• Respond to client inquiries and provide timely, professional support.
• Assist with coordinating scheduling, reservations, and service requests.
• Maintain accurate client records and support documentation in internal systems.
• Communicate with clients via email, phone, and online platforms.
• Track and follow up on open requests to ensure resolution.
• Review service details and confirmations for accuracy.
• Provide general administrative and customer support.
• Collaborate with internal teams to ensure a smooth client experience.

Skills

Communication

Organization

Remote tools

Multitasking

Customer service

Reliability

Tools

Customer support tools

Job description

OpenKrill is seeking a dependable Customer Support Coordinator for a remote role. The position focuses on communication, organization, and delivering a positive client experience. It suits detail-oriented individuals who can work independently and use digital tools.

Responsibilities include responding to inquiries, coordinating scheduling, maintaining client records, and collaborating with internal teams to ensure a smooth client experience. Remote work requires reliable internet access.