Remote Customer Support Coordinator — Growth & Flexibility

Openkrill; United States; Remote; USD 42,000 - 62,000; Part time

Benefits offered by this job

Flexible remote work

Onboarding & ongoing support

Growth opportunities

Collaborative team environment

Job summary

Openkrill is seeking a dependable Customer Support Coordinator for a remote role based in the United States. You will assist clients, manage support requests, and help coordinate scheduling and service-related activities using digital tools.

The ideal candidate is detail-oriented, responsive, and comfortable working independently. You will communicate with clients via email, phone, and online platforms, while collaborating with internal teams to ensure a seamless client experience.

Qualifications

• Excellent written and verbal communication skills.
• Strong organizational skills and attention to detail.
• Comfortable using online systems and customer support tools.
• Ability to manage multiple tasks in a remote environment.
• Customer service or administrative experience preferred.

Responsibilities

• Respond to client inquiries and provide timely, professional support.
• Coordinate scheduling, reservations, and service requests.
• Maintain accurate client records and support documentation.
• Communicate with clients via email, phone, and online platforms.
• Track and follow up on open requests to ensure resolution.
• Review service details and confirmations for accuracy.
• Provide general administrative and customer support.
• Collaborate with internal teams to ensure a smooth client experience.

Skills

Strong written communication

Organizational skills

Online systems familiarity

Remote task management

Customer service experience

Job description

Openkrill is seeking a dependable Customer Support Coordinator for a remote role based in the United States. You will assist clients, manage support requests, and help coordinate scheduling and service-related activities using digital tools.

The ideal candidate is detail-oriented, responsive, and comfortable working independently. You will communicate with clients via email, phone, and online platforms, while collaborating with internal teams to ensure a seamless client experience.