Remote Customer Support & Scheduling Coordinator

Aisles & Abroad; Maryland; A distancia; USD 45.000 - 75.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible remote work environment

Onboarding and ongoing support

Growth opportunities

Collaborative team environment

Descripción de la vacante

Aisles & Abroad is seeking a dependable Customer Support Coordinator for a remote role focused on client assistance, scheduling coordination, and service-related activities. The position emphasizes communication, organization, and delivering a positive client experience.

Ideal candidates are detail-oriented, responsive, and comfortable working independently using digital tools, with remote-work readiness and reliable internet access.

Formación

• Strong written and verbal communication skills.
• Excellent organizational skills and attention to detail.
• Comfortable with online systems and customer support tools.
• Ability to manage multiple tasks in a remote environment.
• Customer service or administrative experience preferred.
• Reliable internet access and ability to work remotely.

Responsabilidades

• Respond to client inquiries and provide timely, professional support.
• Assist with coordinating scheduling, reservations, and service requests.
• Maintain accurate client records and support documentation in internal systems.
• Communicate with clients via email, phone, and online platforms.
• Track and follow up on open requests to ensure resolution.
• Review service details and confirmations for accuracy.
• Provide general administrative and customer support.
• Collaborate with internal teams to ensure a smooth client experience.

Conocimientos

Communication

Organization

Remote work tools

Multi-tasking

Descripción del empleo

Aisles & Abroad is seeking a dependable Customer Support Coordinator for a remote role focused on client assistance, scheduling coordination, and service-related activities. The position emphasizes communication, organization, and delivering a positive client experience.

Ideal candidates are detail-oriented, responsive, and comfortable working independently using digital tools, with remote-work readiness and reliable internet access.