Remote Customer Support & Sales Specialist

MissionHires; United States; Hybrid; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive salary

Health, dental, and vision insurance

Work-from-home flexibility

Job summary

MissionHires is seeking a Customer Support & Sales Specialist dedicated to empowering older adults through essential services. You'll provide friendly support across phone, chat, and email, while also engaging in sales and outreach activities.

The ideal candidate will have two years of customer service experience, possess strong communication skills, and be adaptable in a supportive role. Benefits include competitive salary, health insurance, and a flexible work environment.

Qualifications

• Minimum of two years of customer service experience.
• Strong communicator with a friendly, empathetic approach.
• Highly organized and comfortable juggling multiple workflows.
• Driven by solving problems, closing deals, and helping people.

Responsibilities

• Provide friendly, professional support via phone, chat, and email.
• Conduct outbound cold calls to prospective customers and partners.
• Manage and update customer profiles and case activity in the CRM system.
• Assist in the development of training materials for customer support and service teams.

Skills

Customer service experience

Strong communication

Organizational skills

Problem-solving

SaaS familiarity

Tools

CRM tools

ClickUp

Job description

MissionHires is seeking a Customer Support & Sales Specialist dedicated to empowering older adults through essential services. You'll provide friendly support across phone, chat, and email, while also engaging in sales and outreach activities.

The ideal candidate will have two years of customer service experience, possess strong communication skills, and be adaptable in a supportive role. Benefits include competitive salary, health insurance, and a flexible work environment.