Remote Customer Support Agent — Entry-Level (Training Provided)

Globe Life AIL - Lisa Russel; New Orleans (LA); Remote; USD 32,000 - 48,000; Full time

Benefits offered by this job

100% Remote Work

Weekly Pay + Bonuses

Flexible Scheduling

Comprehensive Training & Mentorship

Leadership advancement opportunities

Job summary

AO is seeking motivated, service-focused individuals to join our remote team as Customer Support Agents. You’ll connect with individuals and families through scheduled virtual appointments, answer questions, explain available benefits, and provide personalized support throughout the client experience.

Starting a new industry can feel overwhelming, which is why prior insurance experience is not required. Training and development include virtual onboarding, licensing guidance, and ongoing

Qualifications

• No prior insurance experience required.

Responsibilities

• Connect with clients via scheduled Zoom and phone appointments.
• Serve as a professional point of contact for client questions.
• Explain life, accident, and supplemental health benefit options.
• Assist clients with applications and enrollment.
• Provide ongoing policy and customer support.
• Maintain accurate digital client records and documentation.

Job description

AO is seeking motivated, service-focused individuals to join our remote team as Customer Support Agents. You’ll connect with individuals and families through scheduled virtual appointments, answer questions, explain available benefits, and provide personalized support throughout the client experience.

Starting a new industry can feel overwhelming, which is why prior insurance experience is not required. Training and development include virtual onboarding, licensing guidance, and ongoing