Remote Customer Support Rep - Training and Growth

Globe Life AIL - Lisa Russel; Montgomery (AL); Remote; USD 14,000 - 32,000; Full time

Job summary

AO | Globe Life is hiring entry-level Remote Customer Support Representatives to assist clients through the benefits process, answer questions, and help with enrollment from home. No prior insurance experience is required, and comprehensive training plus licensing guidance are provided.

You will work with clients via Zoom and phone appointments, delivering clear, professional information and ongoing support.

Qualifications

• Entry-level position; no prior insurance experience required.
• Full training and mentorship provided.
• Remote work from home with flexible schedule.
• Licensing guidance for Life & Health Insurance.]
• Minimum Requirements: be at least 18, located in US, able to work remotely.

Responsibilities

• Interact with clients through Zoom and phone appointments.
• Explain available benefits and enrollment options.
• Assist with applications and enrollment.
• Provide ongoing customer service and policy support.
• Maintain accurate client records and follow-up.
• Build long-term client relationships.
• Participate in weekly training and coaching.
• Develop leadership skills for future opportunities.

Skills

Customer service

Communication skills

Zoom

Time management

Independent work

Tools

Zoom

Online communication tools

Job description

AO | Globe Life is hiring entry-level Remote Customer Support Representatives to assist clients through the benefits process, answer questions, and help with enrollment from home. No prior insurance experience is required, and comprehensive training plus licensing guidance are provided.

You will work with clients via Zoom and phone appointments, delivering clear, professional information and ongoing support.