Remote Customer Success Specialist - Home Improvement

Five Star Call Centers; Utah; Remote; USD 17,047 - 24,280; Full time

Benefits offered by this job

Paid training

Company-provided equipment

Flexible work schedule

Job summary

A customer support solutions company is seeking an experienced customer service representative for a full-time remote position. The role involves handling inbound and outbound calls, resolving customer inquiries related to home improvement, and managing digital service requests. Candidates should have at least 1 year of customer service experience, outstanding communication skills, and the ability to work independently. Competitive hourly pay with shifts available across multiple states.

Qualifications

• Minimum 1 year of customer service or call center experience required.
• Experience with CRM tools and Microsoft Office Suite required.
• Self-motivated, dependable, and able to work independently.

Responsibilities

• Handle a high volume of inbound/outbound calls in a professional manner.
• Identify, research, and resolve customer needs related to home improvement.
• Manage service requests through multiple digital platforms.

Skills

Customer service experience

Verbal communication

Written communication

Technical troubleshooting

CRM tools

Tools

Microsoft Office Suite

Five9 phone system

Job description

A customer support solutions company is seeking an experienced customer service representative for a full-time remote position. The role involves handling inbound and outbound calls, resolving customer inquiries related to home improvement, and managing digital service requests. Candidates should have at least 1 year of customer service experience, outstanding communication skills, and the ability to work independently. Competitive hourly pay with shifts available across multiple states.