Remote Customer Success Manager – SaaS Growth & Equity

Loadsmart; United States; Remote; USD 70,000 - 110,000; Full time

Benefits offered by this job

Equity package

Remote-friendly culture

Competitive base salaries

Job summary

Loadsmart is a growth-stage logistics technology company valued at over $1 billion, with a globally distributed remote team. We foster a culture of curiosity, clarity, results, commitment, and teamwork.

We’re seeking a Customer Success Analyst or Account Manager with SaaS experience, excellent English, and strong data skills to drive customer success and retention. Join a team that values collaboration and impact.

Qualifications

• 2+ years as a Customer Success Analyst or Account Manager for SaaS products.
• Proven track record in customer-facing roles with excellent English skills.
• Strong data analysis and problem-solving abilities.

Skills

Customer Success

Account Management

Data analysis

English fluency

Job description

Loadsmart is a growth-stage logistics technology company valued at over $1 billion, with a globally distributed remote team. We foster a culture of curiosity, clarity, results, commitment, and teamwork.

We’re seeking a Customer Success Analyst or Account Manager with SaaS experience, excellent English, and strong data skills to drive customer success and retention. Join a team that values collaboration and impact.