Remote Customer Success & Growth Lead

Energy Innovation Corp; Hattiesburg (MS); Remote; USD 55,000 - 83,000; Full time

Job summary

NVIDIA is seeking a remote Customer Service Representative to support the Mississippi market. The role requires 5+ years of experience and offers a pay range of $55,000 to $83,000 with structured growth and mentorship.

You will dig into resolution funnels, translate dashboards for sales, and carry demos from screen-share to signature. This position emphasizes adaptability, integrity, and curiosity in a fast-paced environment.

Qualifications

• Experience with first-call resolution and customer support.
• Remote-ready with ability to handle occasional late-day requests.
• Strong written and verbal communication skills.
• Wamiliarity with MS market dynamics is a plus.

Responsibilities

• Improve First Call Resolution by fixing funnel gaps.
• Translate dashboards into actionable stories for the sales floor.
• Carry product demos from screen-share to signature.
• Identify and pursue new business opportunities throughout MS.
• Write copy for ads, emails, and web pages that convert.
• Develop and execute multi-channel campaigns that drive qualified leads for NVIDIA.
• Chase the sales marketing whitespace in MS.
• Line up sponsorships to increase NVIDIA visibility in MS.

Skills

Kustomer

Integrity

Grit

Flexibility

Curiosity

Job description

NVIDIA is seeking a remote Customer Service Representative to support the Mississippi market. The role requires 5+ years of experience and offers a pay range of $55,000 to $83,000 with structured growth and mentorship.

You will dig into resolution funnels, translate dashboards for sales, and carry demos from screen-share to signature. This position emphasizes adaptability, integrity, and curiosity in a fast-paced environment.