Remote Customer Service Team Manager: Leadership & Growth
AIL
An application made for this job — a tailored resume and cover letter that speak straight to the posting.
Benefits offered by this job
Job summary
AO Globe Life is hiring Remote Customer Service Team Managers to build and guide a virtual team helping families with benefits education and enrollment. You will lead client-service interactions, coaching, and development while maintaining a focus on performance and growth.
The role offers 100% remote work, flexible scheduling, structured training, and leadership development with weekly compensation opportunities and performance-based incentives. Prior license guidance is provided.
Qualifications
- Experience in leadership or management roles.
- Ability to coach and develop remote teams.
- Excellent communication and client-service skills.
- Comfort with virtual meetings using Zoom.
- Authorized to work in the United States and reside within the US.
Responsibilities
- Lead and develop a remote customer service team.
- Conduct virtual coaching, meetings, and performance reviews.
- Set expectations, goals, and performance standards for the team.
- Guide client consultations and enrollments in benefits programs.
- Maintain accurate digital records and licensing compliance.
Skills
Education
Tools
Job description
AO Globe Life is hiring Remote Customer Service Team Managers to build and guide a virtual team helping families with benefits education and enrollment. You will lead client-service interactions, coaching, and development while maintaining a focus on performance and growth.
The role offers 100% remote work, flexible scheduling, structured training, and leadership development with weekly compensation opportunities and performance-based incentives. Prior license guidance is provided.
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