Remote Customer Service & Benefits Advisor

AIL; Fayetteville (AR); Remote; USD 30,000 - 60,000; Full time

Benefits offered by this job

100% Remote Work

Flexible Scheduling

Training & Mentorship

Job summary

Globe Life AO is seeking motivated, service-oriented professionals to join our fully remote team as Remote Member Engagement Advisors. You will engage individuals and families through scheduled virtual appointments, helping them understand available life, accident, and supplemental health insurance benefits while delivering excellent customer service.

This role combines member services, benefits education, relationship management, and consultative sales in a fully remote environment.

Qualifications

• No prior insurance experience required.
• Structured virtual onboarding and training provided.
• Strong communication and relationship-building skills essential.

Responsibilities

• Conduct scheduled virtual consultations via Zoom and phone.
• Welcome and assist new and prospective clients.
• Explain life, accident, and supplemental health insurance benefits.
• Guide clients through applications and enrollment and assist with documentation.
• Provide ongoing customer service and relationship maintenance.

Skills

Customer service

Communication

Virtual work

Tools

Zoom

Job description

Globe Life AO is seeking motivated, service-oriented professionals to join our fully remote team as Remote Member Engagement Advisors. You will engage individuals and families through scheduled virtual appointments, helping them understand available life, accident, and supplemental health insurance benefits while delivering excellent customer service.

This role combines member services, benefits education, relationship management, and consultative sales in a fully remote environment.