Remote Customer Service Specialist - Entry Level

PowerToFly; Meridian (ID); Remote; USD 39,520 - 50,770; Full time

Benefits offered by this job

Competitive rates up to $20 per hour

Day 1 Health Benefits

Flexible Work Strategies

Collaborative team environment

401(k) match

Tuition Reimbursement

Job summary

A leading financial services firm is hiring for an entry-level Service Rep 4 role based in Meridian, Idaho. The position involves assisting with client inquiries and ensuring customer satisfaction through effective problem-solving. Candidates should have experience in customer service, proficient technical skills, and a high school education. The firm offers competitive compensation and a range of benefits including health insurance and paid time off.

Qualifications

• 1-3 years’ work experience in a related role.
• Proficient in Microsoft Office and Windows Operating Systems.
• Demonstrated experience solving customer service inquiries.

Responsibilities

• Assist with evaluating and resolving service inquiries from clients.
• Use various computer systems to complete assigned tasks.
• Develop knowledge of Citi products and services.

Skills

Customer service problem-solving

Effective verbal communication

Effective written communication

Technical skills

Data entry skills

Education

High School diploma or equivalent

Tools

Microsoft Office

Windows Operating Systems

Job description

A leading financial services firm is hiring for an entry-level Service Rep 4 role based in Meridian, Idaho. The position involves assisting with client inquiries and ensuring customer satisfaction through effective problem-solving. Candidates should have experience in customer service, proficient technical skills, and a high school education. The firm offers competitive compensation and a range of benefits including health insurance and paid time off.