Remote Customer Service Specialist - Contract

OLLY; United States; Remote; USD 40,000 - 50,000; Full time

Job summary

OLLY is seeking a Temporary Customer Service Representative to provide exceptional service and manage customer inquiries in a fully remote setting. This full-time contract role involves working closely with various teams and processing customer orders efficiently using Microsoft D365. The ideal candidate will have 1-5 years of customer service experience, preferably in the CPG sector, alongside strong communication and organization skills. Candidates must be authorized to work in the United States without sponsorship.

Qualifications

• Experience in customer service; experience in CPG and inventory management preferred.
• Ability to anticipate and solve problems proactively.
• Excellent communication and organization skills.

Responsibilities

• Provide world-class service to OLLY’s customers and manage inquiries.
• Work cross-functionally with Sales and Finance teams.
• Process customer orders efficiently.

Skills

1-5 years experience in customer service

Strong business acumen

Proactive problem-solving

Strong excel skills

Highly organized

Tools

Microsoft D365

Job description

OLLY is seeking a Temporary Customer Service Representative to provide exceptional service and manage customer inquiries in a fully remote setting. This full-time contract role involves working closely with various teams and processing customer orders efficiently using Microsoft D365. The ideal candidate will have 1-5 years of customer service experience, preferably in the CPG sector, alongside strong communication and organization skills. Candidates must be authorized to work in the United States without sponsorship.