Remote Customer Service/Sales Representative

Agent Alliance; Jeffersonville (IN); Remote; USD 65,000 - 70,000; Full time

Benefits offered by this job

Medical BCBS

Dental Vision Hearing

Stock options

Bonuses

Paid training

Remote work

Commission-based pay

Job summary

Agent Alliance is seeking a remote benefits consultant to reach out to individuals who requested information, schedule Zoom meetings, and tailor benefit plans to fit client needs. You will build and maintain relationships with clients, perform reviews, and assist with claims while delivering attentive customer service and administrative support as required.

The role emphasizes a proactive, entrepreneurial mindset and the ability to work independently in a flexible, commission-based environment.

Qualifications

• Excellent communication skills and ability to explain benefits clearly.
• Strong organizational abilities and attention to detail.
• Entrepreneurial mindset with motivation and drive.
• Ability to schedule and conduct Zoom meetings.
• Customer service focus with problem-solving and follow-through.

Responsibilities

• Reach out to individuals who requested more information on our benefits.
• Schedule Zoom meetings with members to discuss options.
• Customize new benefit plans and adjust existing plans for each client.
• Establish and maintain relationships with existing and new clients.
• Perform benefit reviews for existing clients and assist with claims/adjustments.
• Provide attentive customer service and administrative support as needed.

Skills

Communication

Customer Service

Organization

Entrepreneurial Mindset

Job description

Our representatives meet remotely with individuals who have signed up for supplemental benefits that protect their families beyond what their employer covers. They consult with families, explain available options, and help them choose the plan that best fits their needs. Successful reps are great communicators who are ambitious, motivated, and organized. They think like entrepreneurs and are committed team players.

Job Requirements

• Reach out to individuals who have requested more information on the benefits we offer
• Schedule Zoom meetings with these members
• Customize new benefit plans and adjust existing plans to fit the current needs of each client
• Establish and maintain relationships with existing and new clients
• Perform benefit reviews for existing clients, as well as help with any necessary claims or adjustments
• Provide attentive customer service and any necessary administrative support in response to members' needs
• Respond to and resolve client questions and concerns regarding their benefits
• Ensure that all documentation is accurate and complete, and perform any necessary updates on schedule

Benefits

• Medical (BlueCross BlueShield)
• Dental, Vision, and Hearing insurance
• Company stock options offered
• Performance-based bonuses
• Comprehensive paid training program
• Flexible work schedule with the ability to work from home
• Weekly Wins, Uncapped Growth: Drive your own income with a market-leading, 100% commission structure paid out every single week. New team members average $65,000 to $70,000 in their first year, with top performers earning significantly more.