Remote Customer Service/Sales Representative

Agent Alliance Inc.; Holland (MI); Remote; USD 65,000 - 70,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Hearing Insurance

Stock options

Performance bonus

Comprehensive training program

Work from home

Weekly commission (paid every week)

Job summary

Agent Alliance Inc. is seeking representatives who meet remotely with individuals who sign up for supplemental benefits. You explain options, help clients choose plans, and provide attentive service.

Successful reps are great communicators who are ambitious, motivated, and organized. You will schedule Zoom meetings, customize benefit plans, maintain client relationships, and support claims and documentation.

Qualifications

• Excellent communication skills and ability to explain complex options clearly.
• Strong organizational abilities to manage multiple client files and schedules.
• Entrepreneurial mindset with proactive, self-driven work style.
• Customer service orientation with a focus on client satisfaction.

Responsibilities

• Reach out to individuals who requested more information on our benefits.
• Schedule Zoom meetings with members.
• Customize new benefit plans and adjust existing plans to fit client needs.
• Establish and maintain relationships with existing and new clients.
• Perform benefit reviews and assist with claims or adjustments.
• Provide attentive customer service and administrative support as needed.
• Respond to and resolve client questions and concerns about benefits.
• Ensure all documentation is accurate and kept up to date.

Skills

Communication

Organizational skills

Entrepreneurial mindset

Customer service

Job description

Our representatives meet remotely with individuals who have signed up for supplemental benefits that protect their families beyond what their employer covers. They consult with families, explain available options, and help them choose the plan that best fits their needs. Successful reps are great communicators who are ambitious, motivated, and organized. They think like entrepreneurs and are committed team players.

Job Requirements:

• Reach out to individuals who have requested more information on the benefits we offer
• Schedule Zoom meetings with these members
• Customize new benefit plans and adjust existing plans to fit the current needs of each client
• Establish and maintain relationships with existing and new clients
• Perform benefit reviews for existing clients, as well as help with any necessary claims or adjustments
• Provide attentive customer service and any necessary administrative support in response to members' needs
• Respond to and resolve client questions and concerns regarding their benefits
• Ensure that all documentation is accurate and complete, and perform any necessary updates on schedule

Benefits:

• Medical (BlueCross BlueShield)
• Dental, Vision, and Hearing insurance
• Company stock options offered
• Performance-based bonuses
• Comprehensive paid training program
• Flexible work schedule with the ability to work from home
• Weekly Wins, Uncapped Growth: Drive your own income with a market-leading, 100% commission structure paid out every single week. New team members average $65,000 to $70,000 in their first year, with top performers earning significantly more.