Remote Customer Service & Sales Pro – Growth Potential

Account Control Technology; Houston (TX); Remote; USD 18,000 - 23,000; Full time

Benefits offered by this job

Paid training

Team-oriented work environment

Growth opportunity

Comprehensive benefits: medical,Dental

401k with employer matching

Paid time off

Paid holidays

Job summary

Account Control Technology is hiring a Remote Customer Service/Sales Rep. This is a remote/work-from-home role based in the US with a $15.00/hour compensation and a Monday–Friday training schedule 8am–5pm EST.

After training, hours span 7am–7pm EST, with potential bonuses for meeting KPIs and handling customer inquiries and sales of products like water heaters and surge protection. You will document accounts, explain statuses, and adhere to regulations while supporting customers and driving

Qualifications

• Detail oriented with the ability to organize and prioritize work and meet deadlines.
• Effective call handling skills and high levels of professionalism.
• Strong shift attendance is required.
• One to two years' experience in a call center environment preferred.
• Proficient with Microsoft applications and able to learn software quickly.

Responsibilities

• Proactively discuss and recommend additional products and services during qualified calls.
• Potential for monthly/quarterly bonus based on sales performance.
• Assist customers with inquiries and concerns.
• Ensure account information is accurately documented in the client system.
• Provide clear explanations of account status to customers.
• Adhere to State and Federal regulations pertaining to duties.
• Assist customers with delinquent accounts according to state guidelines.
• Discuss additional product offerings with customers on qualified calls.
• Use strong communication to meet client and customer goals.

Skills

Call center experience

Excellent communication

Professionalism

Attendance

Microsoft Office

Education

High School diploma or equivalent

Tools

Microsoft Office Suite

Job description

Account Control Technology is hiring a Remote Customer Service/Sales Rep. This is a remote/work-from-home role based in the US with a $15.00/hour compensation and a Monday–Friday training schedule 8am–5pm EST.

After training, hours span 7am–7pm EST, with potential bonuses for meeting KPIs and handling customer inquiries and sales of products like water heaters and surge protection. You will document accounts, explain statuses, and adhere to regulations while supporting customers and driving