Remote Client Service Specialist - Multichannel Support & Sales

Weed Man; Nashville (TN); Remote; USD 22,000 - 23,000; Full time

Benefits offered by this job

Competitive Salary and Bonus Program

Industry and Company Training

Dental insurance

Health insurance

Holiday pay

Work from home

Job summary

Weed Man is hiring a Customer Service Representative to work remotely from home. Typical hours are Monday to Friday, 9 am – 6 pm, with an hourly rate of $16–$17. The role involves handling high volumes of calls, texts, and emails while coordinating with Sales, Technical, and Administrative teams.

Responsibilities include resolving customer questions, processing orders, and maintaining accurate customer data. A friendly, organized approach with strong communication skills is essential.

Qualifications

• Previous customer service experience.

Responsibilities

• Answer incoming calls and respond to customer inquiries by phone, text, and email.
• Coordinate with Sales, Technical and Administrative managers to process tasks.
• Address customer needs, collect accounts receivable, verify customer information, and assist with phone sales.

Skills

Customer service

Job description

Weed Man is hiring a Customer Service Representative to work remotely from home. Typical hours are Monday to Friday, 9 am – 6 pm, with an hourly rate of $16–$17. The role involves handling high volumes of calls, texts, and emails while coordinating with Sales, Technical, and Administrative teams.

Responsibilities include resolving customer questions, processing orders, and maintaining accurate customer data. A friendly, organized approach with strong communication skills is essential.