Remote Customer Service Representative

Thrivas Staffing Agency; Plantation (FL); Remote; USD 30,000 - 40,000; Full time

Job summary

A leading staffing agency is hiring Remote Customer Service Representatives for various full-time shifts. This role involves assisting customers over the phone, managing account details, and ensuring a high level of service. Full-time employees enjoy benefits including medical, dental, vision, and paid time off.

Benefits

Medical insurance

Dental insurance

Vision insurance

401k

Paid time off

Qualifications

• Ability to communicate clearly over the phone.
• Friendly personality and willingness to help.

Responsibilities

• Answer inbound calls from customers.
• Accept payments and verify account information.
• Inform customers about incentives or upgrades.

Skills

Communication

Customer Service

Problem Solving

Job description

Call center is currently hiring several Remote Customer Service Representatives. They are hiring for various full-time shifts. Full-time employees are provided with medical, dental, vision, 401k, and paid time off.

It is important that applicants interested in this position can clearly communicate over the phone. Candidates should have a friendly personality and a genuine willingness to help people.

The customer service representative is responsible for answering inbound calls from third-party customers. You will be assigned to a specific account and provide customer service for various matters. Responsibilities include accepting payments, verifying account information, and making updates or changes to account details such as billing or contact information. When appropriate, you may also inform customers about incentives or upgrades they are eligible for.