Remote Customer Service Representative

Eresumes; Atlanta (GA); Remote; USD 60,000 - 80,000; Full time

Job summary

An innovative company is seeking a Remote Customer Service Representative to join their dynamic team. In this role, you will engage with customers, helping them discover top fitness products while providing exceptional service. With comprehensive training and a supportive work-from-home environment, you will have the opportunity to excel and make a positive impact on customers' lives. Enjoy flexible hours and substantial discounts on your favorite brands as you contribute to a company that values health and fitness. If you're passionate about customer service and eager to grow, this is the perfect opportunity for you!

Benefits

Up to 60% discounts on favorite brands

Fun, casual work-from-home environment

Qualifications

• Previous customer service and/or sales experience in a high-volume call center.
• Proficiency with typing, internet navigation, and retail math.

Responsibilities

• Work directly with customers in an inbound phone center.
• Resolve customer concerns and create a positive experience.

Skills

Customer Service Experience

Sales Experience

Strong Listening Skills

Technical Knowledge

Typing Proficiency

Engaging Customer Service Skills

Tools

Windows-based PC or Laptop

Basic Computer Software

Job description

Join us as a Remote Customer Service Representative and accelerate your job search with alerts for other great opportunities.

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As a Work From Home "Customer Service Rep," you'll work directly with customers calling our inbound phone center, selling top fitness products and services, and representing Road Runner Sports, the world's largest running and walking store.

We have multiple openings for Work From Home Customer Service Representatives.

Earn $19.00/hr (including bonuses) when you meet your sales goals.

You will succeed by resolving customer concerns promptly, making recommendations, and creating a positive experience that turns customers into raving fans. We provide comprehensive training to help you become an expert and introduce customers to our VIP Family perks, making them feel like trusted friends!

About us

• Road Runner Sports was named the 2023 Footwear Retailer of the Year by Footwear Magazine.
• Founded over 40 years ago in a San Diego garage.
• We operate 47 stores nationwide and are growing!
• Our core values include Be Different, Bring the WOW, Build Something Great Together, Get Moving, Stay Active, and Live Healthy.

What will WOW us?

• Reliability and flexible availability, including days, evenings, holidays, and at least one weekend day.
• Previous customer service and/or sales experience in a high-volume call center (preferred).
• Remote/work-from-home experience.
• Strong listening skills, effective recommendations, and technical knowledge.
• Positive attitude and self-motivation in a remote environment.
• Proficiency with typing, internet navigation, basic computer software, and retail math.
• Engaging customer service skills to deliver a WOW experience.
• Own a high-speed internet connection and a Windows-based PC or laptop in a suitable home environment.

Your Rewards

• A fun, casual work-from-home environment.
• Up to 60% discounts on favorite brands.
• Educate customers about shoes, socks, insoles, apparel, and accessories to help them improve their health and fitness.
• Make a positive impact on lives through health and fitness.

Additional Information

Upon acceptance, a background check will be required before your start date, in accordance with applicable laws. We are committed to protecting your privacy and collecting necessary personal and professional information to evaluate your application.

We encourage you to apply directly via our Road Runner Sports Career page for timely consideration. We will contact qualified candidates within 10 days.