Remote Customer Service Rep – Recruitment Support

Hiring Talent Pvt Ltd; United States; Remote; USD 32,000 - 42,000; Full time

Job summary

Hiring Talent Pvt Ltd seeks a Customer Service Representative for a full-time remote role in the United States. You will support clients and candidates through inquiries via phone, email, and chat, ensuring timely, accurate information and high satisfaction.

Responsibilities include documenting interactions in the CRM system, following up on cases, and collaborating with internal teams to improve processes. Strong communication and problem-solving skills are essential for success.

Qualifications

• Clear verbal and written English communication.
• Ability to respond to inquiries via multiple channels (phone, email, chat).
• Comfort working remotely with reliable internet access.

Responsibilities

• Respond to inquiries via phone, email, and chat and resolve issues promptly.
• Document interactions and update CRM records to ensure accurate case tracking and follow-ups.

Skills

Customer service

Communication

Active listening

Multitasking

Remote work readiness

Education

High School Diploma

Tools

CRM software

Job description

Hiring Talent Pvt Ltd seeks a Customer Service Representative for a full-time remote role in the United States. You will support clients and candidates through inquiries via phone, email, and chat, ensuring timely, accurate information and high satisfaction.

Responsibilities include documenting interactions in the CRM system, following up on cases, and collaborating with internal teams to improve processes. Strong communication and problem-solving skills are essential for success.