Remote Customer Service Rep — FinTech Leasing

Prog Leasing, LLC; Draper, Northern (UT, KY); Hybrid; USD 19,000 - 28,000; Full time

Benefits offered by this job

Health benefits

401k match

Paid time off

Paid holidays

Tuition reimbursement

Stock purchase program

Volunteer time off

Job summary

Progressive Leasing is seeking a Customer Service Representative to support customers on a lease-to-own platform. This is a remote position within a 60-mile radius of Draper, Utah, with full-time hours and mandatory in-training sessions.

You will handle calls, provide top-tier service, and help customers navigate their lease-to-own journey. Ideal candidates have proven customer service and communications skills, with the ability to multitask across software applications and phones.

Qualifications

• Must have customer service and collections experience with strong interpersonal skills.
• Excellent verbal and written communication abilities.
• Proficient computer skills and ability to multitask across multiple software applications.

Responsibilities

• Handle inbound and outbound calls delivering top-tier support.
• Assist customers through their lease-to-own experience and resolve inquiries.
• Ensure a positive, engaging, and memorable customer experience on every interaction.

Skills

Customer service

Verbal communication

Written communication

Computer literacy

Typing

Phone support

Education

High school diploma or GED

Job description

Progressive Leasing is seeking a Customer Service Representative to support customers on a lease-to-own platform. This is a remote position within a 60-mile radius of Draper, Utah, with full-time hours and mandatory in-training sessions.

You will handle calls, provide top-tier service, and help customers navigate their lease-to-own journey. Ideal candidates have proven customer service and communications skills, with the ability to multitask across software applications and phones.