Remote Customer Service Pro – FinTech Support

Prog Leasing, LLC; Utah; Hybrid; USD 21,000 - 26,000; Full time

Benefits offered by this job

Health Benefits

401k Matching

Paid Time Off

Paid Holidays

Volunteer Time

Tuition Reimbursement

Stock Purchase Program

Job summary

Progressive Leasing seeks a Customer Service Representative to support customers on lease-to-own options. This is a work-from-home role within 60 miles of Draper, UT, with full-time hours and training.

You will handle inquiries, resolve issues, and maintain a high standard of service across calls and interactions. Ideal candidates have prior call center experience, excellent communication skills, and the ability to multitask across software tools.

Qualifications

• Customer Service and prior collections experience with impeccable interpersonal skills.
• Excellent verbal and written communication skills.
• Computer and typing literacy, working with multiple software applications/screens simultaneously.
• Phone experience in a customer service/call center environment.

Responsibilities

• Handle inbound and outbound calls to support customers.
• Provide top-tier support and service to customers.
• Resolve issues and ensure a positive customer experience on every call.

Skills

Customer Service

Communication

Typing Proficiency

Interpersonal Skills

Education

High school diploma or GED

Tools

CRM software

Job description

Progressive Leasing seeks a Customer Service Representative to support customers on lease-to-own options. This is a work-from-home role within 60 miles of Draper, UT, with full-time hours and training.

You will handle inquiries, resolve issues, and maintain a high standard of service across calls and interactions. Ideal candidates have prior call center experience, excellent communication skills, and the ability to multitask across software tools.