Remote Customer Service Pro: Growth in FinTech

Prog Leasing, LLC; Glendale (AZ); Hybrid; USD 21,000 - 28,000; Full time

Benefits offered by this job

Competitive Compensation

Full Health Benefits (Medical/Dental/V

Paid Parental Leave

401k match

Paid Time Off + Holidays

Tuition Reimbursement

Charitable Gift Matching

Job summary

Progressive Leasing is hiring a remote Customer Service Representative within a 60-mile radius of Glendale, AZ. This full-time role offers $17.00 per hour, with shifts including weekdays and weekend options. You will handle calls, deliver excellent service, and support customers through the lease-to-own journey.

Ideal candidates have strong communication skills, experience in customer service or call centers, and comfort using multiple software applications. Full benefits are provided.

Qualifications

• Customer service experience required.
• Clear verbal and written communication skills.
• Must be 18+ and have a high school diploma or GED.

Responsibilities

• Handle inbound and outbound calls to customers.
• Provide top-tier support and service.
• Assist customers through the lease-to-own process and resolve issues.

Skills

Customer service

Interpersonal skills

Verbal & written communication

Typing literacy

Phone experience

Adaptable to AI tools

Education

High school diploma or GED

Tools

CRM software

AI-enabled tools

Job description

Progressive Leasing is hiring a remote Customer Service Representative within a 60-mile radius of Glendale, AZ. This full-time role offers $17.00 per hour, with shifts including weekdays and weekend options. You will handle calls, deliver excellent service, and support customers through the lease-to-own journey.

Ideal candidates have strong communication skills, experience in customer service or call centers, and comfort using multiple software applications. Full benefits are provided.