Remote Customer Service Rep — Growth & Bonus Potential

Dr. Mylissa's Medical Boutique; Charlotte, Northern (NC, KY); Hybrid; USD 17,000 - 24,000; Full time

Benefits offered by this job

Work from home

Paid training

Medical, dental and vision

401k employer matching

Paid time off

Paid holidays

Job summary

Account Control Technology is seeking a Remote Call Center Representative in Charlotte, NC. The role is remote from home with a $15.00/hour wage and paid training. Training runs 8am–5pm EST for 27 days, followed by hours 7am–7pm EST.

You will build a future with a team-focused environment and growth opportunities. The ideal candidate has 1–2 years in a call center, strong communication, and proficiency with Microsoft applications.

Qualifications

• Detail oriented with ability to organize and meet deadlines.
• Effective communication with customers and outside parties.
• Strong attendance and reliability required.

Responsibilities

• Proactively discuss and recommend products during calls.
• Assist customers with inquiries and resolve issues.
• Document account information accurately in the client system.
• Provide clear explanations of account status and inquiries.
• Adhere to state and federal regulations.

Skills

Call center

Customer service

Communication

Time management

Education

High School diploma

Tools

MS Office

Job description

Account Control Technology is seeking a Remote Call Center Representative in Charlotte, NC. The role is remote from home with a $15.00/hour wage and paid training. Training runs 8am–5pm EST for 27 days, followed by hours 7am–7pm EST.

You will build a future with a team-focused environment and growth opportunities. The ideal candidate has 1–2 years in a call center, strong communication, and proficiency with Microsoft applications.