Remote Customer Service Pro – Growth & Benefits

Weed Man; South Carolina; Remote; USD 22,000 - 23,000; Full time

Benefits offered by this job

Health benefits

Bonus program

Advancement opportunities

Work from home

Job summary

Weed Man is seeking a motivated Customer Service Representative to join our remote team. You will work with Sales, Technical, and Administrative managers to handle calls, texts, and emails, resolving issues and driving customer satisfaction.

Responsibilities include verifying customer information, handling inquiries, and supporting accounts receivable. Excellent written and verbal communication are essential for success. A fast-paced environment with opportunities for advancement awaits.

Qualifications

• Excellent oral & written communication skills.
• Advanced problem-solving skills.
• Proven time management.
• Ability to perform multiple tasks simultaneously, accurately, & in correct priority.
• Previous customer service experience.

Responsibilities

• Coordinate and process duties with Sales, Technical, and Administrative managers.
• Answer a large volume of incoming phone calls, texts and emails and address caller needs.
• Interact with customers by phone, text and email to answer questions and resolve concerns.
• Assist in collecting accounts receivable and verify customer information.
• Make phone sales where appropriate.

Skills

Communication

Problem solving

Time management

Multitasking

Customer service experience

Tools

Webcam

High speed Internet

Desktop/Laptop

Job description

Weed Man is seeking a motivated Customer Service Representative to join our remote team. You will work with Sales, Technical, and Administrative managers to handle calls, texts, and emails, resolving issues and driving customer satisfaction.

Responsibilities include verifying customer information, handling inquiries, and supporting accounts receivable. Excellent written and verbal communication are essential for success. A fast-paced environment with opportunities for advancement awaits.