Remote Customer Service Associate – Voice

Alight Solutions; United States; On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Health coverage options

Wellbeing and support programs

Retirement plans

Vacation and sick leave

Continuing education and training

Job summary

Alight Solutions is hiring for an Associate - Customer Service role that focuses on delivering timely and accurate customer service through various mediums. The ideal candidate should have 2-5 years of experience in international customer service and excel in both verbal and written communication.

This remote position offers a comprehensive benefits package including health coverage, retirement plans, and support programs focusing on overall well-being. Join a company committed to diversity and inclusion.

Qualifications

• 2-5 years of experience in international customer service.
• Excellent verbal and written communication skills.
• Ability to work evening/night shifts.

Responsibilities

• Spend 100% of production time logged in on calls.
• Maintain quality on calls as defined by clients.
• Own self-learning and development.

Skills

Verbal communication

Written communication

Analytical skills

Attention to detail

Basic computer skills

Customer service experience

Job description

Alight Solutions is hiring for an Associate - Customer Service role that focuses on delivering timely and accurate customer service through various mediums. The ideal candidate should have 2-5 years of experience in international customer service and excel in both verbal and written communication.

This remote position offers a comprehensive benefits package including health coverage, retirement plans, and support programs focusing on overall well-being. Join a company committed to diversity and inclusion.