Remote Customer Service Agent — Flexible Hours

MaziCTools; United States; Remote; USD 34,000 - 48,000; Full time

Benefits offered by this job

Competitive hourly pay

Flexible work schedule

Discounts on Disney merchandise and/or

Exclusive events and perks

Job summary

The Walt Disney Company is hiring Remote Customer Service Representatives to support guests from home, using phone, email and chat to deliver outstanding service. This remote role lets you work from anywhere in the USA while joining the magical world of Disney.

You will assist guests with bookings and tickets, provide accurate information about Disney products and promotions, and resolve issues with empathy and professionalism.

Qualifications

• High school diploma or equivalent.
• Reliable internet connection and home office setup.
• Proficiency in Microsoft Office and basic computer skills.
• Ability to pass a background check.

Responsibilities

• Respond to customer inquiries and resolve issues in a timely and professional manner.
• Assist guests with booking reservations, purchasing tickets, and navigating our online platforms.
• Provide accurate information regarding Disney products, services, and promotions.
• Handle customer complaints and escalate complex issues as needed.
• Maintain a positive and empathetic attitude towards customers at all times.

Skills

Communication

Customer service

Multitasking

Flexible hours

Disney enthusiasm

Education

High school diploma or equivalent

Tools

Microsoft Office

Basic computer skills

Job description

The Walt Disney Company is hiring Remote Customer Service Representatives to support guests from home, using phone, email and chat to deliver outstanding service. This remote role lets you work from anywhere in the USA while joining the magical world of Disney.

You will assist guests with bookings and tickets, provide accurate information about Disney products and promotions, and resolve issues with empathy and professionalism.