Remote Customer Service Agent

Remote Career; Los Angeles (CA); Remote; USD 30,000 - 50,000; Full time

Job summary

A leading company is seeking a Remote Customer Service Agent to create and book travel itineraries for clients. This role involves strong networking and communication skills to cater tailored trips, ensuring client satisfaction. The ideal candidate should be skilled in sales and possess a Travel Agent Certification.

Qualifications

• Must be at least 18 years of age and authorized to work within the US.
• Strong communication and sales background preferred.
• Flexible schedule and ability to network with clients.

Responsibilities

• Research, create, and execute exceptional travel itineraries.
• Book travel needs including airline, hotels, and events.
• Communicate effectively with clients pre and post-travel.

Skills

Communication

Networking

Sales

Education

Travel Agent Certification

E&O Insurance with Fraud Protection

Job description

About the job Remote Customer Service Agent

Travel Agents are responsible for creating and booking travel itineraries for clients. The most successful Travel Agents are able to use networking and marketing to establish connections with their clients. Some general responsibilities could include :

We are looking for true Entrepreneurs!

Research, Create, and Execute exceptional itineraries for clients

Review individuals needs and wants for travel, to ensure you can cater a trip specially designed to meet their needs

Complete ongoing training to earn and maintain certification to book travel

Attend ongoing webinars with vendors and suppliers, to become specialized with specific destinations

Review budgets, and plan trips according to clients budget constraints

Create promotional materials to utilize

Monitor restrictions on travel that come and go

Book travel needs (airline, car rental, hotel accommodations, cruise, ticket / event sales, etc)

Effectively communicate with clients pre / post travel

Handle issues that may arise during the bookings and / or travel for clients

Network with tour operators regarding packages that you can possibly offer to clients

Part Time or Full time

Requirements

Must be at least 18years of age, and be authorized to work within the US.

Must be able to effectively communicate with clients (strong sales background a plus)

Must have a smartphone with internet access, laptop recommend but not required

Personal travel experience is a huge plus, however not required

Previous experience in customer service or hospitality also a plus, but not required

Flexible Schedule

Licensed & Bonded

Personal Website

E&O Insurance with Fraud Protection

Daily Training Available

Travel Agent Certification

Create a job alert for this search

Customer Service Agent • Los Angeles, CA, US