PT Customer Service Representative (Work From Home)

California Jobs; Gardena (CA); Remote; USD 35,000 - 50,000; Full time

Job summary

A leading customer support services company is seeking a remote customer support representative. This role involves managing client communications, organizing documentation, and collaborating with a dynamic team. Candidates should have strong communication skills and experience using Google Workspace. An inclusive work environment is promised, with opportunities to enhance professional skills.

Benefits

Fully remote position

Collaborative work environment

Opportunity to enhance skills

Qualifications

• Must be available for scheduled work shifts.
• Experience in customer service or support roles required.
• Proficiency in using Google Workspace (Google Calendar, Google Drive, Google Sheets).

Responsibilities

• Answer and filter emails to provide timely support.
• Manage incoming support tickets and provide updates.
• Coordinate appointments using Google Calendar.

Skills

Attention to detail

Communication

Multi-tasking

Customer service experience

Proficiency in Google Workspace

Job description

Employer Industry: Customer Support Services

Why consider this job opportunity:
- Competitive pay
- Fully remote position, allowing you to work from anywhere in the U.S.
- Opportunity to support a dynamic team and contribute to various projects
- Collaborative work environment with regular team check-ins and meetings
- Chance to enhance your skills in document organization and digital tools

What to Expect (Job Responsibilities):
- Answer and filter emails to provide timely support to clients and the team
- Manage incoming support tickets and provide email updates to clients
- Coordinate appointments with clients and prospects using Google Calendar
- Organize documents in Google Drive and create Google spreadsheets
- Assist the episode production team as needed

What is Required (Qualifications):
- Must be available for scheduled work shifts
- Strong attention to detail and ability to manage multiple tasks
- Proficiency in using Google Workspace (Google Calendar, Google Drive, Google Sheets)
- Excellent communication skills, both written and verbal
- Experience in customer service or support roles

How to Stand Out (Preferred Qualifications):
- Familiarity with digital production processes
- Previous experience in a remote work environment
- Ability to work collaboratively in a team-oriented setting

#CustomerSupport #RemoteWork #CompetitivePay #TeamCollaboration #DigitalSkills

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