Remote Customer Service Advocate | Health & Wellness Impact

Recruit Monitor; Los Angeles (CA); Remote; USD 22,041 - 26,174; Full time

Benefits offered by this job

Medical benefits from day one

8 hours paid time off to volunteer

On-site gyms and cafeterias

Massage appointments and social activities

Job summary

A global health service company is seeking a Customer Service Advocate to work from home. The role involves helping customers navigate health benefits and providing solutions for their inquiries. Candidates should have customer service experience and strong communication skills. The position offers a starting pay of $16 - $19 an hour, medical benefits from day one, and supports a wellness-oriented environment with training and development opportunities.

Qualifications

• 1+ years of customer service experience analyzing and solving customer problems.
• Intermediate proficiency in Microsoft Office Suite; capacity to multitask independently.
• Knowledge of Medical Terminology is a plus.

Responsibilities

• Help clients understand the business and related payments.
• Take ownership of customer issues and resolve them efficiently.
• Educate customers on disease management and wellness programs.
• Access regular development opportunities and mentorship.
• Enjoy perks like on-site gyms and social activities.

Skills

Customer service experience

Communication skills

Organizational skills

Multitasking

Education

High School Diploma or equivalent

Associates or Bachelor's degree preferred

Tools

Microsoft Office Suite

Job description

A global health service company is seeking a Customer Service Advocate to work from home. The role involves helping customers navigate health benefits and providing solutions for their inquiries. Candidates should have customer service experience and strong communication skills. The position offers a starting pay of $16 - $19 an hour, medical benefits from day one, and supports a wellness-oriented environment with training and development opportunities.