Remote Customer Programs & Logistics Analyst

Celestica Inc.; Northern (KY); Hybrid; USD 61,000 - 81,000; Full time

Job summary

Celestica, Inc. is seeking a Logistics/Customer Support professional for a remote role. You will manage customer orders, resolve issues, and coordinate with internal teams to ensure on-time delivery.

Candidates typically have 2–4 years of experience, a Bachelor's degree in a related field, and strong skills in data reporting, Excel, and customer communication. This position offers base salary within the posted range and STI potential, plus benefits.

Qualifications

• Two to four years of relevant experience.
• Bachelor's degree in related field or equivalent combination of education and experience.
• Excellent communication and problem-solving skills.

Responsibilities

• Receives, reviews and monitors status of customer orders.
• Identifies and resolves issues affecting on-time delivery.
• Maintains issues, complaints and corrective action requests for reporting.
• Develops and distributes performance reports and metrics.
• Supports cross-functional teams in order processing and quotes.

Skills

Customer focus

Negotiation

Problem resolution

Presentation

Database management

Education

Bachelor's degree in related field

Tools

MS Office

Access

Excel

Word

PowerPoint

Job description

Celestica, Inc. is seeking a Logistics/Customer Support professional for a remote role. You will manage customer orders, resolve issues, and coordinate with internal teams to ensure on-time delivery.

Candidates typically have 2–4 years of experience, a Bachelor's degree in a related field, and strong skills in data reporting, Excel, and customer communication. This position offers base salary within the posted range and STI potential, plus benefits.