Customer Programs Analyst I – Remote Order & Issue Lead

Celestica; Las Vegas (NV); On-site; USD 61,000 - 81,000; Full time

Job summary

Celestica is seeking a detail-oriented logistics professional to manage customer orders and coordinate with internal teams for on-time delivery. You will monitor status, resolve issues, and prepare performance reports.

Ideal candidates have a Bachelor's in a related field, strong analytical skills and experience in manufacturing logistics, with emphasis on customer communication and issue resolution.

Qualifications

• Understanding of manufacturing processes, schedules and logistics.
• Strong customer contact, negotiation and problem-resolution skills.
• Ability to analyze data, generate reports and communicate findings clearly.

Responsibilities

• Manage customer orders and monitor status to ensure on-time delivery.
• Resolve customer conflicts and complaints with cross-functional teams.
• Prepare reports on order status, delivery performance and root-cause analysis.

Skills

Manufacturing knowledge

Customer relationship

Problem solving

Data analysis

Communication

Office software (Access, Excel)

Education

Bachelor's degree in related field

Tools

Excel

Access

PowerPoint

Job description

Celestica is seeking a detail-oriented logistics professional to manage customer orders and coordinate with internal teams for on-time delivery. You will monitor status, resolve issues, and prepare performance reports.

Ideal candidates have a Bachelor's in a related field, strong analytical skills and experience in manufacturing logistics, with emphasis on customer communication and issue resolution.