Remote Customer Program Manager - Contracts & Success

Celestica International LP; Massachusetts; Remote; USD 120,000 - 180,000; Full time

Job summary

Celestica International LP in the United States (Massachusetts) seeks an execution-focused Customer Program Management Consultant to oversee contract lifecycles, establish governance, manage approvals, and advocate for customer satisfaction on JDM contract programs. This role requires advanced cross-functional solution experience to tackle complex projects and ensure on-time delivery.

You will lead cross-functional teams, support account planning and strategy, develop proposals, and govern

Qualifications

• Bachelor's degree in related field is required.
• PMP certification preferred to support governance requirements.
• Experience managing large, complex customer programs.
• Strong cross-functional leadership and communication skills.

Responsibilities

• Oversee contract lifecycle and governance for complex programs.
• Manage approval workflows and SOW development.
• Support account planning, strategy development and sales alignment.
• Lead cross-functional meetings to ensure timely delivery and milestones.
• Develop integrated project plans and conduct regular tracking meetings.
• Prepare performance reporting for monthly and quarterly reviews.
• Participate in contract negotiations and pricing discussions.
• Ensure regulatory and internal compliance across programs.

Skills

Program management

Cross-functional leadership

Stakeholder communication

Data-driven reporting

Education

Bachelor's degree in related field

Tools

PMP certification

Job description

Celestica International LP in the United States (Massachusetts) seeks an execution-focused Customer Program Management Consultant to oversee contract lifecycles, establish governance, manage approvals, and advocate for customer satisfaction on JDM contract programs. This role requires advanced cross-functional solution experience to tackle complex projects and ensure on-time delivery.

You will lead cross-functional teams, support account planning and strategy, develop proposals, and govern